BJ Live Terms and Conditions

01 Introduction

Welcome to bj live. These terms and conditions ("Terms") form a legally binding agreement between you ("the Player") and bj live ("the Platform", "we", "us", "our"). By accessing or using any part of bj live — including registering an account, making a deposit, playing any game, or claiming any bonus — you confirm that you have read these Terms in full and agree to be bound by them.

bj live is an online gaming platform that provides casino games, arcade games, and related services to players. These Terms apply to all services offered through bj live, including but not limited to the website at bj-live.vip and any associated mobile applications.

If you do not agree with any part of these Terms, you must not use bj live. If you have questions about these Terms before registering, please contact our support team at [email protected] before proceeding.

02 Eligibility

To register and use bj live, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or using bj live.
• You must not be a current employee, contractor, or close family member of an employee of bj live or any of its affiliated companies.

bj live reserves the right to request proof of age and identity at any time. If a player is found to be under 18 years of age, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

03 Account Registration

Each player is permitted to hold only one account on bj live. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is a breach of these Terms and will result in all accounts being closed and all balances being forfeited.

When registering on bj live, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, email address, and any other information requested during the registration process. You are responsible for keeping your account information current.

You are responsible for maintaining the confidentiality of your bj live account password. You must not share your login credentials with any other person. bj live will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

• Notify bj live immediately if you suspect unauthorised access to your account.
• Do not use a password that you use for other websites or services.
• Log out of your account when using a shared or public device.
• Do not allow others to use your bj live account under any circumstances.

bj live reserves the right to refuse registration or close any account at its sole discretion, including where it suspects that a player has provided false information or is attempting to circumvent these Terms.

04 Deposits and Withdrawals

bj live supports a range of local payment methods for Bangladesh players, including bKash, Nagad, Rocket, and other approved methods listed on the platform. All deposits must be made using a payment method registered in your own name. Third-party deposits are not permitted.

Minimum and maximum deposit amounts are displayed on the deposit page within your bj live account. These limits may vary depending on the payment method selected. bj live does not charge fees for deposits, though your payment provider may apply their own charges.

Withdrawal requests on bj live are processed as quickly as possible. Most withdrawals are completed within a few hours of the request being submitted, subject to verification checks. bj live reserves the right to request identity verification documents before processing any withdrawal. Failure to provide satisfactory documentation may delay or prevent the withdrawal from being processed.

• Withdrawals will only be processed to a payment method previously used to deposit, where possible.
• bj live reserves the right to apply a maximum withdrawal limit per transaction or per day.
• Funds that have been deposited but not wagered may be subject to a processing review before withdrawal.
• bj live will not process withdrawals to third-party accounts under any circumstances.

05 Bonuses and Promotions

bj live offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each promotion, in addition to these general Terms. Where there is a conflict between a promotion's specific terms and these general Terms, the specific promotion terms will take precedence.

Unless stated otherwise in the specific promotion terms, the following general bonus rules apply to all bj live bonuses:

• Bonus funds are credited to your bonus balance and must be wagered before they can be withdrawn.
• The standard wagering requirement for bj live bonuses is stated in the individual promotion terms.
• Wagering requirements must be completed within the time period specified in the promotion terms. Bonus funds that have not been wagered within this period will be removed from your account.
• Not all games on bj live contribute equally to wagering requirements. Game contribution rates are specified in the individual promotion terms.
• bj live reserves the right to withdraw any bonus offer at any time without prior notice.
• Players who are found to be abusing the bonus system — including through the use of multiple accounts, coordinated play, or any other method — will have their bonuses removed and their accounts may be closed.

06 Game Rules and Fair Play

All games available on bj live use certified random number generation (RNG) technology to ensure that outcomes are genuinely random and cannot be predicted or manipulated. The RTP (return to player) figures published for each game on bj live reflect the actual long-term payout rates of those games.

Each game on bj live has its own set of rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of any game before placing bets. bj live will not be liable for losses resulting from a player's misunderstanding of game rules.

• In the event of a technical error or malfunction during a game, the affected round may be declared void and stakes returned to the player.
• bj live reserves the right to void any bet that was placed as a result of a software error, pricing error, or any other technical fault.
• Game results displayed on bj live are final once the round has been completed and confirmed by the system.
• Any disputes regarding game outcomes must be raised with bj live support within 30 days of the relevant game session.

07 Prohibited Conduct

The following activities are strictly prohibited on bj live and will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any other tool to interact with bj live games or systems.
• Attempting to exploit bugs, glitches, or technical errors in any bj live game or system.
• Colluding with other players to gain an unfair advantage in any game.
• Using stolen, fraudulent, or unauthorised payment methods to make deposits.
• Engaging in money laundering or any other illegal financial activity through bj live.
• Creating multiple accounts to claim bonuses more than once.
• Threatening, harassing, or abusing bj live staff or other players.
• Attempting to reverse-engineer, copy, or reproduce any part of the bj live platform.

08 Account Suspension and Closure

bj live reserves the right to suspend or close any player account at any time, with or without prior notice, for any of the following reasons:

• Breach of any part of these Terms.
• Failure to provide satisfactory identity verification documents when requested.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Suspected use of multiple accounts.
• At the player's own request, including for responsible gaming purposes.

If your bj live account is closed due to a breach of these Terms, any remaining balance may be forfeited. If your account is closed for any other reason, bj live will return any remaining real-money balance to you via your registered payment method, subject to verification checks.

Players who wish to close their own account voluntarily can do so by contacting bj live support at [email protected]. Account closure requests will be processed within 24 hours.

09 Responsible Gaming

bj live is committed to promoting responsible gaming and providing tools that help players stay in control of their gaming activity. We believe that gaming should be an enjoyable form of entertainment, and we take our responsibility to player wellbeing seriously.

The following responsible gaming tools are available to all bj live players at no cost:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your bj live account.
• Session Reminders: Set a time limit for your gaming sessions and receive a notification when you reach it.
• Self-Exclusion: Exclude yourself from bj live for a set period or permanently. Self-exclusion is enforced immediately and cannot be reversed during the exclusion period.
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for more information and support resources.

10 Privacy and Data

bj live collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on bj live, you consent to the collection and processing of your personal data as described in the Privacy Policy.

bj live uses your personal data to operate your account, process payments, verify your identity, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties for marketing purposes.

• Your payment information is encrypted and handled securely at all times.
• bj live may share your data with payment processors, identity verification services, and regulatory authorities where required by law.
• You have the right to request access to, correction of, or deletion of your personal data held by bj live, subject to legal retention requirements.

11 Intellectual Property

All content on bj live — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of bj live or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use bj live for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any content on bj live without prior written permission from bj live.

12 Limitation of Liability

To the fullest extent permitted by applicable law, bj live shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

bj live does not guarantee that the platform will be available at all times or that it will be free from errors or interruptions. We will make reasonable efforts to maintain platform availability but cannot guarantee uninterrupted access.

13 Changes to These Terms

bj live reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. It is your responsibility to review these Terms periodically.

Continued use of bj live after changes to these Terms have been published constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using bj live and may request account closure by contacting our support team.

14 Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your bj live account, please contact our support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Most queries are responded to within 2 hours

You can also visit our FAQ page for answers to common questions about bj live accounts, payments, games, and bonuses.